SUPPORT
Knowledge Baseβ€ΊLegal

βš–οΈLegal

Terms of Service, Privacy Policy, and other legal documents.

Terms of Service
The terms that govern your use of the Doclio construction management platform. Covers your account, subscriptions, AI credits, content ownership, acceptable use, and liability.
141 views
Privacy Policy
How Doclio collects, uses, shares, and protects your personal data and project content. Includes our sub-processor list, data retention periods, and your GDPR rights.
147 views
Refund Policy
When and how Doclio issues refunds. Covers the 30-day window on first subscription charges, pro-rated refunds on annual cancellations, AI credits, capacity overages, third-party purchases, and EU/UK cooling-off rights.
236 views
Acceptable Use Policy
What is and isn't allowed on Doclio β€” prohibited content and conduct, how we enforce, how to report abuse or illegal content, our DMCA copyright process, and cooperation with law enforcement.
117 views
Information Security
How Doclio protects your project data. Covers hosting, data residency, encryption, authentication, row-level security, sub-processors, data export and deletion, vulnerability disclosure, and the certifications we do and don't hold.
140 views